Feedback
At Macedon Ranges Health, we welcome all forms of feedback and group them into the "three C's":
✅ Compliment
Positive feedback about our services or a member of our workforce.
ℹ️ Comment
Neutral feedback that is neither clearly positive nor negative, and where no response or resolution is expected.
⚠️ Complaint
An expression of dissatisfaction regarding our care, services, staff, or the way a previous complaint was handled. A response or resolution is either expected, implied, or legally required.
Whether it’s a compliment, comment, or complaint,
we’re here to listen and we take your feedback seriously.