On February 25, 2019, the Australian Government announced the launch of a new network of aged care navigator centres as part of a $7.4 million national trial being rolled out.
This trial consists of a network of aged care navigator centres, information hubs and specialist advisors to provide face-to-face assistance, aimed at streamlining aged care access, for older Australians and their families across Australia.
COTA Australia have partnered with 30 other organisations to pilot and evaluate 62 different Navigator activities across the country and will report back to the Department of Health on the most effective ways to share information with vulnerable older people.
These services are particularly aimed at helping people who:
Live in rural or remote areas
Are unlikely to seek aged care support without assistance from others
Have a diverse cultural background
Identify as gender diverse
Have limited access to internet or other technologies
Are vulnerable, isolated, homeless, disadvantaged or impaired